Questions? We Got You.

The Heat Hotline.

Here’s everything you need to know about orders, shipping, heat levels, and more.

Set of six hot sauce bottles with labels on a black background

Free returns

Damaged items receive a full refund within 14 days .

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SUPPORT

Mon-Fri 9am-5pm EST support@saucebossgang.com

Questions, Heat Levels & Everything In Between

Sauce Boss Gang creates small-batch hot sauces and seasonings built around bold flavor, storytelling, and creative culture. Every flavor is designed to deliver heat with flavor, not just spice for the sake of being hot. FOur labels and limited drop merch are designed by independent artists-inspired by our story, and all-natural ingredients,.The brand focuses on flavor-first experiences that connect food, creativity, and personality.

Yes. Sauce Boss Gang focuses on all-natural ingredients and bold flavor combinations without relying on unnecessary fillers or artificial flavoring. Each sauce is crafted to highlight real peppers, spices, fruits, herbs, and layered flavor profiles.

Garlic Habanero is a great starting point for people who enjoy flavor-forward heat. It delivers roasted garlic flavor with balanced habanero spice that enhances food without overwhelming it. If you are looking for mild-medium start with Granada chipotle hot sauce or Toro verde jalapeno hot sauce.

Heat levels vary by release and seasonal drops, but some flavors are built for intense heat while still maintaining flavor balance. Sauce Boss Gang's hottest hot sauce flavor is La Jefa. La Jefa is a blend of garlic, scorpion peppers and mustard-seed with over 100,000 scouville units. Although our scorpion hot sauce is very hot it doesn't lack flavor.

Hot sauce pairs well with tacos, wings, pizza, eggs, burgers, grilled chicken, seafood, rice bowls, roasted vegetables, and even cocktails. Flavor-forward sauces can also be used in marinades, dips, dressings, and glazes. Check out our recipoes page for inspiration.

Small-batch hot sauces often use fresher ingredients, more intentional recipes, and less industrial processing. This creates deeper flavor, better balance, and more unique flavor combinations.

Small-batch hot sauce is produced in smaller quantities to maintain quality, flavor consistency, and ingredient control. This approach allows for more creative flavor development and fresher tasting sauces compared to mass-produced products.

Most hot sauces can last several months after opening when refrigerated properly. Natural ingredient separation can occur over time, so shaking before use is recommended.

Most hot sauces last longer and maintain flavor better when refrigerated after opening. Refrigeration helps preserve freshness, color, and ingredient quality over time. Sauce Boss Gang hot sauces are shelf stable and do not need to be refrerated.

Each Sauce Boss Gang flavor represents a chapter in the brand’s creative identity. The stories are designed to connect flavor with emotion, experience, travel, culture, confidence, and self-expression.

Sauce Boss Gang was founded by Nicole DiTommaso, who built the brand around bold flavor, storytelling, creativity, and confidence-driven experiences.

Sauce Boss Gang is based in Columbus and creates small-batch hot sauces, seasonings, and flavor experiences inspired by culture, travel, music, and creative energy.

Sauce Boss Gang products are available online through the brand website, select events, pop-ups, collaborations, and specialty retail opportunities. VIP subscribers also receive early access to limited releases and exclusive drops.

Scoville units, also called SHU (Scoville Heat Units), measure the heat level of peppers and hot sauces based on the amount of capsaicin they contain. Capsaicin is the natural compound responsible for the spicy sensation in peppers.

The higher the Scoville rating, the hotter the pepper or sauce will taste.

  • Bell peppers: 0 SHU
  • Jalapeños: 2,500–8,000 SHU
  • Habaneros: 100,000–350,000 SHU
  • Ghost peppers: 800,000+ SHU

While Scoville ratings help measure spice intensity, great hot sauce is about more than just heat. Sauce Boss Gang focuses on balanced, flavor-forward heat that enhances food instead of overpowering it. Many sauces combine layered peppers, garlic, fruit, citrus, herbs, and spices to create depth alongside spice.

PAYMENTS & SAFTEY

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

We strive for prompt delivery. Most domestic orders arrive within 3 business days, though occasionally, it may take up to 5. While rare, please be aware that current global supply chain challenges may result in longer than usual shipping times. For expedited delivery, upgraded shipping options are available at checkout

Shipping rates can vary depending on your region and aorder size. You will be given multiple shipping options at checkout. We do offer FREE SHIPPING on all orders over $50.

Here are the full details of our Shipping Policy.

Enjoy free expedited shipping on all orders over $50. Plus, subscribe to our email/SMS list for exclusive free and discounted shipping offers throughout the year.!

We don't currently ship internationally, but you'll be the first to know when we do!

We currently ship nationwide.

Returns & Refunds

Damaged items are eligible for a 14-day return. Due to food safety, we cannot accept returns on non-damaged food items.

Please enquire for more information about our Refund policy.

Start a refund request.

Requests for refunds on damaged items must be submitted within 14 days of delivery. Please initiate your refund request using our online contact form.

Start a refund request.

We do not offer refunds on food products. Refunds for damaged items are only issued if the damage is covered by our warranty.

Please check our Terms of Service to see if you're eligible for a refund.

Sauce Boss Gang will cover the shipping cost to replace any damaged items.

Sauce Boss Gang will refund the original purchase price when a refund is approved.

Manufacturer Warranty

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.